Frequently Asked Questions

1 What types of shower temperature issues can Fix & Flow Plumbing Co. address?

The case study describes repairing a shower that could only produce scalding hot or freezing cold water due to a malfunctioning thermostatic cartridge. The team also identified and corrected reversed hot and cold water supplies at the valve.

2 How does Fix & Flow Plumbing Co. handle unexpected challenges during a shower repair?

In the Buckhead project, the team encountered an unneeded diverter handle that required delicate removal and later discovered reversed hot and cold water supplies. They addressed these by carefully cutting out the diverter handle and accessing supply lines through the shower ceiling to swap connections.

3 Do Fix & Flow plumbers check for other potential plumbing issues during a shower repair?

Yes, during the Buckhead shower repair, the crew noted that both the master and guest shower drains were severely clogged. They took the initiative to clean both drains to improve the home's overall plumbing efficiency.

4 What kind of replacement parts were used in the Buckhead shower repair?

The malfunctioning thermostatic cartridge was replaced with a new Artos thermostatic cartridge and an Artos trim kit. The original cartridge was still under warranty.