Even a small ceiling leak can lead to big trouble if it’s not addressed quickly. When Nicole spotted signs of water damage in her Kirkwood home, she called Fix & Flow for help. Our team quickly identified the source and got to work on a lasting solution.
Our lead technician, Bryan, began a thorough inspection. Water was leaking through a ceiling light fixture in the kitchen, right below the upstairs bathroom fixtures. Tracing it back, Bryan found the culprit: a failed shower valve diverter hidden behind the wall. Even when the shower was turned off, water was leaking steadily — a small but dangerous issue that needed immediate attention.
The real challenge? Solving the problem without taring apart Nicole’s home.
We quickly put a plan into action:
Nicole’s home is now protected from water damage, and her bathroom has a fresh, updated look thanks to the new plumbing fixtures. By taking a careful, minimally invasive approach, we were able to resolve the leak without causing major disruption to her home or daily routine.
From the initial repair to the final trim installation, every step was handled with attention to detail and a focus on long-term results. With her plumbing system working properly and her home fully protected, Nicole can feel confident knowing she has a reliable solution she can count on.
Our lead technician performed a thorough inspection, tracing the leak from a ceiling light fixture to a failed shower valve diverter behind the wall. We then used a minimally invasive approach, making a careful cut into the drywall to access and replace the defective valve.
Yes, during the repair, we replaced the defective diverter valve and tub spout with a new Kohler shower valve and tub spout. These fixtures are durable, efficient, and built to last, providing an updated look for the bathroom.
After the initial repair, we performed a full pressure test to ensure everything was sealed and operating correctly. We also returned a few days later for a quick follow-up visit to install the final trim piece, ensuring the upgrade was fully completed with attention to detail.
