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Sewer Line Replacement in Atlanta: A Fix & Flow Success Story

Sewer Cleanout

What were the project details for the sewer repair in Poncey-Highlands, Atlanta?

  • September, 2022
  • Sewer Repair
  • Poncey-Highlands
  • Atlanta, GA
  • Single Family Home
  • Chad Stephens

At Fix & Flow Plumbing, we understand that plumbing issues can be frustrating, especially when you’ve had repairs done by other companies that didn’t meet code or failed to resolve the problem. This serves as a poignant reminder of our commitment to getting it right the first time. Regrettably, we encounter this too often, as was the case during a recent sewer repair job for the Brooks’ home in Atlanta’s Poncey Highlands neighborhood.

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Sewer Cleanout

Sewer Video Inspection

Our service technician, Chad Stephens, was called to Mr. Brooks’ residence due to recurring issues with the sewer line, which had been replaced by a different plumbing company just six months earlier. Upon arrival, Chad noted that the main sewer line was backing up, with sewage overflowing from the outdoor clean-out.

Using our hydro jetting equipment, Chad managed to clear a blockage in the sewer line about 20 feet in. A subsequent video inspection revealed a separation in the recently-installed sewer line and roots growing into the line near the street tap. Chad recommended a repair of the separation and high-pressure water jet cleaning to remove the roots, followed by root treatment.

Sewer Repair & Hydro Jetting

Armed with a clear understanding of the problem, our team set out to address the issues. With careful consideration for the property’s landscaping, the team dug six feet down to the problematic section of the sewer line. We discovered a significant flaw in the previous plumber’s work: the use of a 3″ PVC pipe inside a 4″ pipe, a setup not only against code but also a trap for paper and debris causing the backup.

We removed the incorrectly installed pipe and connected the 4″ PVC pipe directly to the existing 6″ concrete pipe. After the repair, we tested the sewer line to ensure it was functioning properly. We then proceeded to perform the high-pressure water jet cleaning to remove the intrusive roots and applied a root treatment. We also installed a meter box access for the clean-out. Once the work was complete, we replanted the landscaping and spread pine straw, restoring the yard to its original condition.

Hydrojetting Truck
Backfilled And Replanted Landscaping

What was the result of the sewer repair for the Brooks' home?

Fix & Flow’s commitment to superior service and meticulous attention to detail is reflected in Mr. Brooks’ testimonial:

“Fix & Flow are the most professional and thorough of the many plumbers I’ve hired over the years. We used them for a sewer line replacement and they worked in our yard and landscaping as if it were their own home. All staff I interacted with were courteous and professional, I’ll use them for all of my future plumbing needs and recommend them to anyone needing a quality plumbing company!”

This project illustrates the Fix & Flow difference: exceptional craftsmanship, a problem-solving approach, and an unwavering commitment to our customers and their homes. As your partners in maintaining the integrity of your plumbing system, we promise to deliver solutions that truly last, so your home keeps running smoothly, for the long-haul.

We always strive to fix it right, the first time. Call the plumber Atlanta trusts.

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Frequently Asked Questions

1 How does Fix & Flow ensure their sewer line repairs are lasting solutions, especially if previous repairs failed?

Fix & Flow commits to getting repairs right the first time, especially when addressing issues caused by previous faulty work. They conduct thorough video inspections to identify the root cause, such as incorrect pipe installations or separations, and ensure all repairs meet code. For example, they replaced an improperly installed 3" PVC pipe with a correct 4" PVC connection and addressed root intrusion with hydro jetting and treatment.

2 What diagnostic methods does Fix & Flow use for sewer line problems?

Fix & Flow utilizes sewer video inspection to accurately diagnose problems within your sewer line. This method allows technicians to identify specific issues like pipe separations, blockages, and root intrusion, as demonstrated in the Brooks' home project. This detailed understanding ensures that the recommended repairs directly address the underlying cause of the problem.

3 What is hydro jetting and how does it help with sewer line issues?

Hydro jetting is a high-pressure water jet cleaning technique used to clear blockages and remove intrusive roots from sewer lines. As shown in the project, it effectively clears obstructions that cause backups. Following hydro jetting, a root treatment can be applied to help prevent future root growth.

4 How does Fix & Flow handle landscaping and property restoration after sewer line repair?

Fix & Flow takes careful consideration for your property's landscaping during sewer line repairs. After completing the necessary excavation and pipe work, their team replants landscaping and spreads pine straw. This ensures the yard is restored to its original condition, minimizing disruption to your property.