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Fix & Flow Plumbing - Atlanta Plumbing Services
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  • Home
  • Services
    • Sewers & Drains
    • Gas Line Repairs Atlanta
    • Water Heaters
    • Toilet Repair & Installation
    • Sinks & Faucets
    • Showers & Tubs
    • Bathroom Remodeling
    • Appliances
    • Water Filtration
  • About
    • About Us
    • Careers
  • Request Service
  • Portfolio
  • Contact

Our COVID Safety Measures

COVID-19 Plumbing Service Safety: Our Top Priority

At Fix & Flow, COVID-19 plumbing service safety is more than just a guideline—it is a commitment we take very seriously. During these unprecedented times, the role of plumbers has become even more essential. Federal, State, and Local authorities recognize plumbing professionals as vital for maintaining the safety, sanitation, and proper operation of homes, businesses, and other critical facilities. Whether it’s ensuring access to clean water, addressing leaks, or maintaining sewage systems, plumbing services are fundamental to public health.

As a locally owned and operated plumbing company, we understand that providing these services during a pandemic requires not only technical skill but also strict adherence to safety protocols. Our team has implemented comprehensive procedures to protect both our customers and our staff while continuing to deliver fast, reliable plumbing services.

Why COVID-19 Plumbing Service Safety Matters

Water and sanitation systems are directly tied to health and hygiene. During the COVID-19 pandemic, proper plumbing practices have become even more critical. Contaminated water, sewage backflow, or improperly maintained systems can pose serious risks to household health and community safety. By prioritizing COVID-19 plumbing service safety, we ensure that every task—from a simple faucet repair to a major system replacement—is completed without compromising hygiene or putting anyone at risk.

Our plumbers follow rigorous cleaning and sanitization procedures, including:

  • Wearing personal protective equipment (PPE) such as masks, gloves, and protective eyewear

  • Sanitizing tools and equipment before and after each job

  • Maintaining social distancing whenever possible during in-home visits

  • Practicing frequent handwashing and using hand sanitizer on-site

These measures are part of our ongoing commitment to making sure that plumbing services continue safely, even in challenging times.

To help minimize the spread of COVID we are committed to following these best practices:

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Temperature Check:
We check our temperature each morning before being dispatched to our first service call.

social distancing

Social Distancing:
We keep a distance of at least 6 feet, no handshakes or fist bumps, etc.

hand washing

Hand Washing:
We wash our hands often, and keep hand sanitizer in all of our vehicles.

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Masks:
We wear a new protective face mask while working in your home or business.

Shoe Covers:
We wear new shoe covers when entering your home or business.

Touchless Payment:
Avoid contact by paying securely online while we are still on site.

Upon your request, we can follow these enhanced safety measures:

elderly couple

Medically Fragile:
Notify our office at 404-800-3569 as soon as possible of any high-risk occupants in your home.

social distancing

Social Distancing:
Practice social distancing with our technicians, no handshakes or fist bumps, etc.

You can help us by following these guidelines for your appointment:

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Temperature Check:
Take your temperature the day of your appointment.

personal-items

Clear Workspace:
Move personal items away from the workspace so technicians can thoroughly disinfect.

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Air Circulation:
Open a window or door, weather permitting, to keep fresh air flowing in the workspace.

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N95 Masks:
We can wear an N95 mask as an enhanced protective measure.

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Disinfecting:
We have disinfectant spray and wipes to clean our plumbing tools, equipment, and workspace before and after your job.

Additional Disinfection:
Ask us about disinfection services available through our third-party vendor.

Thank you for helping us provide safe, reliable service to our shared community.

Our Approach to Safe Plumbing Service

The pandemic has changed the way many service industries operate, and plumbing is no exception. At Fix & Flow, COVID-19 plumbing service safety is integrated into every aspect of our workflow. We begin each job by assessing the site for safety risks and planning our work to minimize contact with surfaces and occupants.

In addition to safety precautions, we focus on communication. Customers are informed about what to expect during service calls, including the steps we take to reduce exposure risks. By keeping homeowners informed, we help ease concerns and make the experience as safe and stress-free as possible.

Maintaining Essential Services Safely

Plumbers are considered essential workers because plumbing systems are critical for everyday life. Properly functioning water supply and waste disposal systems prevent the spread of disease and maintain public health. Even during a pandemic, homes and businesses rely on plumbers to fix leaks, unclog drains, repair water heaters, and ensure sanitation systems are fully operational.

At Fix & Flow, we recognize the trust our community places in us. Every service call is treated as an opportunity to uphold our promise of COVID-19 plumbing service safety. From minor repairs to large-scale installations, we combine professional expertise with a strict safety protocol to keep your home or business running smoothly without compromising health.

Partnering with Our Community

We are proud to serve East Atlanta and the surrounding areas during this challenging time. By prioritizing COVID-19 plumbing service safety, we continue to protect not only our customers but also our staff and the wider community. Our commitment is to provide essential plumbing services with integrity, care, and vigilance, ensuring that public health is always a top priority.

Whether it’s an emergency plumbing repair, routine maintenance, or system inspection, you can trust Fix & Flow to deliver safe, efficient, and professional service. We remain dedicated to keeping homes and businesses safe, sanitary, and fully operational while upholding the highest standards of health and safety protocols.

Better Business Bureau Accredited
Plumbing Heating Cooling Contractors Association
Fix & Flow Plumbing is a proud Guild Quality Member

Address
1433 Mayson St NE
Atlanta, GA 30324
(404) 800-3569

Hours
Monday – Friday: 24 hours
Saturday & Sunday: 24 hours

Discounts & Promotions 10% off for First Responders, Teachers, and Military
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Georgia Master Plumbers License,  Non-Restricted: MP209774
Fix & Flow® is a registered trademark of Fix & Flow LLC

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