Frequently Asked Questions

1 How do you diagnose a hidden water line leak?

Our skilled technicians investigate the area, often involving excavation, to pinpoint the exact location and cause of a hidden water line leak. In the Brookhaven project, a leak was discovered after noticing an unusual rise in the sod, leading to excavation that revealed a pinched main water line.

2 What kind of warranty do you offer on water line repairs?

Fix & Flow provides a one-year parts and labor warranty on water line repairs. This guarantee reflects our dedication to quality workmanship and superior service, giving customers peace of mind.

3 How do you ensure the water line repair is durable and prevents future issues?

After repairing a damaged water line, we install new splices with durable couplings to strengthen the line. We then pressure-test the repair to ensure no leaks remain and wrap new fittings in silicone tape as an additional safeguard. The goal is to provide a long-term solution and prevent future issues.

4 What steps are taken to restore my yard after a water line repair?

Once the water line repair is complete, our crew carefully backfills the excavated area. We then reset the sod, aiming to leave your yard in its original condition, as demonstrated in our Brookhaven project.