Frequently Asked Questions

1 How does Fix & Flow ensure the durability of plumbing repairs, especially in high-traffic areas?

Fix & Flow uses durable materials and premium components for lasting repairs. For the Sharpsburg pool showers, this included replacing a failed coupling with PEX pipe and a new drop ear 90 fitting, and upgrading a shower riser with a self-closing shower valve, designed to withstand heavy use.

2 Does Fix & Flow address additional plumbing issues discovered during a service visit?

Yes, Fix & Flow takes a proactive approach to client service. During the Sharpsburg project, a leaking exterior hose spigot was noticed and replaced, even though it wasn't part of the original service request.

3 What kind of warranty does Fix & Flow offer on their plumbing repairs and upgrades?

Fix & Flow backs all repairs and upgrades with a one-year warranty on both parts and labor. This provides clients with additional peace of mind regarding the quality and longevity of the work performed.

4 Can Fix & Flow handle complex plumbing problems like hidden leaks inside walls?

Yes, Fix & Flow has experienced technicians who can locate and repair complex issues such as hidden leaks. In the Sharpsburg project, a hidden leak inside a wall was identified and repaired by carefully opening the drywall to access the source.