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Have you ever had water suddenly gush out of your sink or toilet at the worst time? It can turn your whole day upside down. That’s why picking the right plumber is super important for your home’s comfort and safety, especially in 2025.
But how do you know which plumber to trust? That’s where plumbing ratings come in. These scores help you spot the most reliable pros, so you avoid headaches and costly mistakes.
In this guide, you’ll discover what plumbing ratings are, why they really matter, and get a sneak peek at 9 expert-approved ratings you can count on. If you have questions, just call, chat, or email us—we’re always happy to help!
Understanding Plumbing Ratings: What They Mean & Why They Matter
Ever wondered why some plumbers have five stars and others don’t? Plumbing ratings are like a report card for plumbing companies. They help you figure out who you can trust when your pipes burst or your water heater stops working. These ratings are made by real customers and sometimes by expert organizations. They show if a plumber is reliable, quick, and safe to let in your home.
What Are Plumbing Ratings?
Plumbing ratings are scores or reviews that show how well a plumber or plumbing company does their job. These scores are given by customers who have used their services or by groups like the Better Business Bureau (BBB). Some ratings are stars, others are letter grades, and some use happy or sad faces. The goal is to make it easy for you to see who is good at fixing leaks, drains, or even water heaters.
These ratings can come from websites like Google Reviews, HomeAdvisor, and Angi. Each system has its own way of checking if a plumber is honest, licensed, and skilled. For example, the BBB checks if a company follows the rules and solves problems quickly. Ratings help you know if a plumber can handle big jobs like sewers and drains or smaller fixes like sinks and faucets.
Why Do Plumbing Ratings Matter?
Plumbing ratings are important because they protect your home and wallet. You want someone who will fix your problem right the first time, not make things worse. Ratings show if a company is trusted by others, if they come on time, and if they charge fair prices. If a plumber has lots of happy customers, you can feel safer inviting them in.
For businesses, ratings are a way to find dependable help fast. If a pipe bursts in your shop, you don’t want to spend hours deciding who to call. Good plumbing ratings mean faster, safer repairs and less chance of big water bills or damage. Plus, many people check ratings before they choose a plumber. In fact, over 80% of homeowners look at online reviews before hiring, according to industry studies.
What Influences Plumbing Ratings?
Several things decide a plumber’s rating:
- Quality of service: Did they fix the problem?
- Customer satisfaction: Were people happy with the work?
- Licensing and insurance: Are they qualified and covered?
- Response time: Did they show up quickly when needed?
- Guarantees: Do they stand by their work?
Here is a quick table to help you see what matters most:
| Factor | Why It Matters |
|---|---|
| Service Quality | Fixes done right the first time |
| Customer Reviews | Real feedback from people like you |
| Licensing | Proves skill and legality |
| Response Speed | Quick help for big problems |
| Guarantees | Peace of mind if issues return |
Even one high-rated plumber can make a huge difference. For example, in this Comprehensive plumbing maintenance case study, a top-rated team prevented water damage by spotting a hidden leak during an inspection. This saved the homeowner thousands and a lot of stress.
If you ever need help understanding plumbing ratings or want tips for picking the right plumber, you can always call, chat, or email us. We love helping our neighbors feel confident and safe in their homes.
9 Expert-Recommended Plumbing Ratings to Trust in 2025
Choosing the right plumber is a big decision, and plumbing ratings can make it so much easier. But with so many options out there, how do you know which plumbing ratings to trust? In this section, we’re breaking down the 9 expert-recommended plumbing ratings you can count on in 2025.
We looked at what real customers say, what industry experts recommend, and what matters most for your home or business. Whether you need a quick fix for a leaking sink or a full bathroom remodel, these plumbing ratings will help you find the best fit for your needs.
Each rating has its own strengths, features, and target audience. We’ll cover pricing, what makes each one stand out, and some pros and cons. If you ever feel stuck or have a question, you can always call, chat, or email us — we’re happy to help you sort through plumbing ratings and make the right choice for your family or business.
Ready to dive in? Let’s explore the top plumbing ratings trusted by homeowners and pros alike.
Fix & Flow Plumbing Co.
When it comes to local plumbing ratings, Fix & Flow Plumbing Co. is a top contender for Atlanta homeowners and businesses. Their pricing is clear, with free estimates and standard hourly rates between $75 and $150. Plus, they offer special 10% discounts for first responders, teachers, military, and veterans.
What sets Fix & Flow apart in plumbing ratings? They are fully licensed, insured, and provide 24/7 emergency service. Whether you need a quick water heater repair, a complete bathroom remodeling, or urgent gas leak repair, their satisfaction guarantee gives you peace of mind.
Customers love their fast response times, transparent pricing, and tailored solutions. Fix & Flow’s plumbing ratings are consistently high because of their dedication to the Atlanta community. Just check out this kitchen drain leak repair project to see how ratings reflect real service! The only downside? They serve just the Atlanta metro area.
If you want plumbing ratings you can rely on, Fix & Flow Plumbing Co. is a local favorite. And remember, you can always contact us with questions — we’re here to help.
Roto-Rooter
Roto-Rooter is a household name when it comes to plumbing ratings across the nation. Their pricing can vary depending on where you live and what service you need, but free estimates are often available.
What makes Roto-Rooter stand out is their nationwide coverage and 24/7 emergency services. They handle both residential and commercial plumbing needs, including drain cleaning, sewer line repair, and water heater installation. Their wide service range and reliable reputation earn them strong plumbing ratings year after year.
One big plus is their extensive network, which means you can find a Roto-Rooter almost anywhere. They also offer clear warranties, so you know what to expect. However, pricing can sometimes be higher, and some locations might have mixed reviews.
Roto-Rooter’s plumbing ratings show that they’re a trusted option for urgent repairs, but it’s still smart to check local reviews before booking.
Mr. Rooter Plumbing
If you value professionalism and clear communication, Mr. Rooter Plumbing is a strong choice in plumbing ratings. Their pricing is transparent and upfront, though it depends on the complexity of the job.
Mr. Rooter’s licensed plumbers always arrive in uniform, ready to provide courteous service. They guarantee their work and stick to scheduled appointments, which helps boost their plumbing ratings among families, property managers, and commercial clients.
They’re especially good for plumbing maintenance, fixture installation, and emergency repairs. The company’s professional approach and strong customer service make them popular nationwide. However, since they operate as franchises, the quality of service can differ from one location to another.
Still, their plumbing ratings are generally positive, and you can count on Mr. Rooter for reliable, friendly help when you need it most.
Benjamin Franklin Plumbing
Benjamin Franklin Plumbing shines in plumbing ratings for homeowners who care about punctuality and reliability. Their flat-rate pricing and free estimates make costs predictable, and they often have coupons to help you save.
One of their standout features is the “on-time guarantee.” Their plumbers are background-checked and available 24/7, so you never have to worry about waiting around. With a strong satisfaction guarantee and highly rated technicians, their plumbing ratings stay high.
They’re perfect for water heater installation, leak detection, and pipe repairs. The main drawback is premium pricing, and they’re not available everywhere.
If you want a plumber who shows up when they say they will, Benjamin Franklin Plumbing’s ratings speak for themselves.
Angi (formerly Angie’s List)
Angi is a go-to platform for checking plumbing ratings from real customers. It’s free to browse, and paid memberships give you extra perks.
You can compare top-rated local plumbers, read verified reviews, and use project cost guides to get a sense of what you’ll pay. Angi’s filters make it easy to find the right plumber for repairs, remodels, or emergencies.
The database is huge, and the reviews are usually trustworthy. Cost transparency is a big plus, though some listings are sponsored and there can be occasional review disputes. Still, Angi’s plumbing ratings are among the most trusted in the industry.
Looking for a plumber you can count on? Start your search with Angi’s plumbing ratings for peace of mind.
HomeAdvisor
HomeAdvisor is another major player in plumbing ratings, especially for first-time homeowners and busy families. It’s free to use and comes with handy project cost guides.
HomeAdvisor pre-screens plumbers, offers instant booking, and features customer reviews so you can compare options easily. Their matching system helps you connect with local pros for plumbing repairs, bathroom upgrades, or water heater installs.
Pros include fast matching, detailed profiles, and reliable cost estimates. The main downside is that you might get calls from several pros at once, and some users report mixed experiences.
HomeAdvisor’s plumbing ratings make it easy to find trustworthy help, but always read reviews carefully before choosing.
Google Reviews
Almost everyone checks Google Reviews before hiring a plumber, and for good reason. This free platform is packed with real-time feedback, star ratings, and business photos.
Google Reviews make comparing plumbing ratings simple. You can see what people in your area say about different providers, check for up-to-date information, and even view interactive maps to find the best fit.
The biggest benefit is the sheer number of reviews and how current they are. However, the quality of reviews can vary, and fake feedback pops up from time to time.
For honest, fast insights into plumbing ratings, Google Reviews is a must-use tool.
Better Business Bureau (BBB)
The Better Business Bureau is all about trust and transparency in plumbing ratings. It’s free to access, and you can see how businesses handle complaints and get letter grades based on performance.
BBB listings show if a plumber is accredited, whether they resolve disputes, and give you a detailed business history. This is ideal for homeowners who want to be sure a company operates ethically.
Not every business is BBB-accredited, and some information can be limited. Still, BBB plumbing ratings are widely trusted for checking licensing, complaint history, and mediation support.
If you want extra peace of mind, look up a plumber’s BBB rating before you hire.
GuildQuality
GuildQuality stands out among plumbing ratings for its focus on detailed customer satisfaction surveys. It’s free to browse, and businesses can join for more features.
GuildQuality’s reviews are in-depth and focus on service quality, which is why many industry pros trust their ratings. This platform is especially helpful if you care about craftsmanship and want to find top-rated remodelers, plumbers, or contractors.
The main downside is a smaller database compared to bigger review sites, but the quality of feedback is high. GuildQuality’s plumbing ratings help you spot true pros who care about delivering great results.
No matter which platform you choose, using plumbing ratings helps you make smarter decisions and avoid costly mistakes. And remember, if you ever want help understanding plumbing ratings or picking the right plumber, you can call, chat, or email us anytime — we’re always glad to help.
How to Use Plumbing Ratings to Choose the Right Plumber
Choosing the best plumber for your home or business can feel a bit like picking the right superhero. You want someone who shows up fast, saves the day, and leaves everything working perfectly. That is where plumbing ratings come in handy. They help you see who is trustworthy, skilled, and ready to help with everything from toilets to sinks & faucets.
Step-by-Step Guide: Making Plumbing Ratings Work for You
First, search for local plumbers and check their plumbing ratings on trusted sites. Look at the number of reviews and the overall score. Next, read a few recent comments—do people mention fast response, friendly service, or fixing problems the first time?
If you want to see how a strong rating plays out in real life, check out this whole-home plumbing tune-up experience. It shows how a reliable plumber with great ratings can make a big difference for families.
Make a shortlist of plumbers with top plumbing ratings, then move to the next step.
What to Look For Besides Plumbing Ratings
Plumbing ratings are a great starting point, but do not stop there. Make sure your plumber is licensed and insured. Ask if they offer guarantees or warranties on their work. Quick response time and clear, friendly communication matter, too.
Do they explain your options and give upfront prices? A plumber who scores well in these areas will likely bring you peace of mind. If you are ever unsure, call, chat, or email us—we love answering questions.
Comparing Two Plumbers: Beyond the Numbers
Imagine you find two plumbers with similar plumbing ratings. One has reviews saying, “Arrived on time, explained everything, and cleaned up.” The other has comments about missed appointments or poor follow-up.
You can see how reviews tell the real story. For example, in our water heater service and repair review, a customer’s feedback highlighted clear communication and expert work. Details like these help you feel confident in your choice.
Combine Ratings, Referrals, and Real Conversations
Plumbing ratings are powerful, but do not forget to ask neighbors or friends about their experiences. Sometimes a personal referral plus strong ratings make the perfect combo. When you narrow it down, reach out directly—plumbers who respond quickly and answer your questions are usually the ones you can trust.
Specialty Services and the Power of Contact
If you need something specific, like toilets or sinks & faucets, check that the plumber has experience in those areas. Do not be shy about calling, chatting, or emailing us with any question, big or small. We are always glad to help you make sense of plumbing ratings and find the best solution for your home.
Key Trends in Plumbing Ratings for 2025
Ever wondered what makes plumbing ratings so important in 2025? The way people choose plumbers is changing fast, and you want to know what to look out for. Let’s explore the top trends shaping how plumbing ratings work, so you can make the smartest choice for your home or business.
Digital Reviews and Real-Time Feedback
Today, digital reviews are more powerful than ever. People check online ratings and feedback before making decisions, and plumbers know this. Review sites let you see what real customers say, right after their service. This helps everyone stay honest and keeps the focus on great customer care.
Interactive review platforms and live updates are on the rise too. Companies that respond quickly to reviews, especially the negative ones, often boost their plumbing ratings. If you want to learn more about how technology is changing the industry, check out this overview of the digital transformation in the plumbing industry.
Sustainability and Eco-Friendly Plumbing
Another big trend in plumbing ratings for 2025 is the shift toward green solutions. More homeowners and businesses want eco-friendly plumbing, like low-flow toilets, energy-saving water heaters, and sustainable materials. This not only helps the planet but can save you money on bills.
Plumbers who focus on sustainability and offer green services are earning higher plumbing ratings from happy, eco-conscious customers. If you are curious about the latest eco-friendly practices, see these stats on sustainability in the plumbing industry. For greener options, explore our services for tankless water heater installation & repair and hybrid water heater installation & repair.
Transparency, Social Proof, and Customer Engagement
People now expect clear prices, honest timelines, and open communication. Plumbers who are upfront about costs and project details tend to earn stronger plumbing ratings. Social proof is key too—when you see lots of positive reviews and video testimonials, you feel more confident.
When a plumbing company responds kindly to feedback, it builds trust and often improves their ratings. Remember, you can always call, chat, or email us at Fix & Flow if you have questions about services or want help choosing the best plumber for your needs. We are glad to guide you every step of the way.
So, after diving into these expert-approved plumbing ratings, you probably have a much clearer idea of what to look for when your next plumbing need pops up. It’s amazing how much peace of mind you get just by knowing who you can trust, right? Whether you’re facing an emergency leak or planning a big remodel, having a reliable team on your side makes all the difference. If you’re ready to take that next step, why not Book Appointment with a trusted local pro who’s already earned top marks for quality and service? Your future self (and your pipes) will thank you!